Enterprise UX Transformation
Enterprise SaaS product design and UX leadership for EY Assurance — delivering a connected ecosystem of fintech tools serving 130,000+ global users across 11 product lines.
Overview
Led the transformation of EY's audit platform into a unified product ecosystem supporting 130,000+ users across 11 global products. Aligned strategy, systems, and teams to deliver a consistent enterprise experience at scale.
The Challenge
Fragmented tools across global teams created inconsistent workflows, duplicated effort, and limited scalability across EY's audit ecosystem.
The Solution
Transformed disconnected products into a unified platform by aligning UX strategy, standardizing design systems, and scaling design operations across 11 product teams.
Design Leadership
01 — Platform Strategy
Aligned business, product, and engineering around a shared UX vision for the audit ecosystem.
02 — Design System (Motif)
Built and scaled EY's enterprise design system to unify experiences and accelerate delivery.
03 — Design Operations & Governance
Established standards, workflows, and research practices across 11 product teams.
04 — Global Team Leadership
Led and mentored a distributed design organization driving execution at scale.
Impact
• Unified UX across 11 enterprise products
• Supported 130,000+ global users
• Increased delivery speed through standardized systems
• Established a scalable foundation for future growth
Takeaway
Built a system, not just products.
"I had the pleasure of working closely with Pratt to manage a team of UX designers under our large portfolio of enterprise products these last few years. Pratt is an exceptional professional who garnered admiration and respect not only from the members of the product team but also from the designers under his leadership.
Throughout our collaboration, I witnessed Pratt effortlessly overseeing design work while effectively managing team capacity. His ability to navigate the intricate world of product design and provide insightful guidance to his team members was truly remarkable. His depth of knowledge of product, combined with his keen eye for detail, allowed him to contribute to the success of our projects.
Pratt's most outstanding quality is his reliability. He consistently proved himself as a dependable team member by being available, willing to help where needed, and delivering within timelines and within scope. Pratt communications up and out to ensure teams are aligned ensuring we're meeting business objectives while advocating for the users. His dedication and commitment to helping teams deliver quality and efficient user experiences is commendable."
